Online Shopping Guide

Simply browse our collections and add items to your cart. At checkout, select your country to see prices in your local currency, then complete your shipping details and payment. You'll receive an order confirmation email right away, followed by a shipping notification with tracking once your order is on its way.

We process orders quickly, so please contact us as soon as possible if you need to make changes. We'll do our best to help, though we may not be able to make changes once an order has been dispatched.

When you select your country, prices will be displayed in your local currency at checkout. Available payment methods vary by region and will be shown during checkout. All transactions are processed securely.

Each product page includes a Size Guide with model information, a detailed size chart (in both cm and inches), and a My Fit feature that lets you compare with items from your past orders. Since sizing can vary between styles, we recommend checking the size chart for each item to find your best fit.

Orders are dispatched within 2 business days (weekends and holidays excluded). Delivery typically takes 3–5 days for Asia and 4–7 days for all other regions, including the Americas, Europe, Oceania, and the Middle East. Occasionally, customs procedures may add a little extra time beyond our estimates.

We use SF Express for Hong Kong, FedEx for the United States, and DHL for all other destinations. Once your order ships, you'll receive an email with your tracking number.

Free shipping availability and thresholds vary by destination. You can check the shipping conditions for your country on any product page. If your order qualifies, free shipping is applied automatically at checkout.

We ship to most countries worldwide! Simply select your country from the country selector on our website to confirm availability and see localized pricing.

For most destinations—including the United States, Canada, EU countries, the UK, Switzerland, Norway, Iceland, Australia, New Zealand, and Taiwan—duties and taxes are included in your order total. No additional charges at delivery.

However, some countries may require payment upon delivery due to local customs regulations. If you're asked to pay any unexpected fees related to your order, please contact us—we're happy to help and will arrange a refund where applicable.

Please note that customs clearance procedures are beyond our control and may cause delays beyond our original delivery estimates.

You have 14 days from the day you receive your order to withdraw from your purchase. Made-to-order and personalised items are excluded, and sealed items cannot be returned once they have been opened, for hygiene reasons.

You may examine items as you would in a shop. If they are handled beyond that—worn, washed, altered, or with the tags removed—the item loses value. Every return is inspected on arrival and we deduct the resulting loss in value from your refund.

Use the Right of Withdrawal form, or email us at info@45rglobal.com. We'll reply with the return address and instructions. Please send the items back within 14 days of telling us.

We don't offer direct exchanges at this time. If you'd like a different size, simply return the original item and place a new order. To help find the right fit from the start, we recommend checking the Size Guide on each product page.

We refund any standard delivery cost you paid. Where delivery was free of charge, there is no delivery cost to refund. You bear the cost of sending the items back. If the return is due to our mistake, we'll cover the shipping—just contact us.

45Rglobal.com is the official global online store of 45R, operated from our Hong Kong regional office. We're proud to serve customers worldwide (excluding Japan). Please note that our online store operates independently from 45R's physical retail stores.

Unfortunately, no—45Rglobal.com and 45R's physical retail stores are operated separately. Online orders need to be returned through our online process, and in-store purchases are handled by the respective store.

We'd love to hear from you! Reach us through our Contact page. Our team is available Monday through Friday (closed on weekends and Hong Kong holidays), and we'll get back to you as soon as we can.